About Unirisx FAQ

Q:What is Unirisx?

A: Unirisx is a proven web-based solution to launch, distribute, manage and process insurance products. Our on-demand solution is entirely web based, enabling insurers, agents and brokers to rapidly launch complex new products, create broader distribution networks and manage the full policy lifecycle in real time. From its very origins, Unirisx was designed as a fully configurable service with the ability of customizing virtually any type of policy, in any language and any currency. Our policy management components deliver straight-through-processing over a product and policy’s lifecycle, resulting in both operational expense reduction and improved risk management data exposed in real time across all distribution channels.

Q: What makes Unirisx a leading SaaS provider of global insurance services?

A:Unirisx is a global market leader of SaaS services based on our global reach, functionality, users, and supported lines of business. Today, Unirisx has global clients with a user base in 15 countries on five continents, including the UK, US, China, Hong Kong, Pakistan, Egypt, Saudi Arabia and UAE. The solution is currently in use by more than 40,000 agents and brokers, with over $400 million in premium transacted, supporting over 50 lines of business—and counting! While other SaaS insurance applications are directed at providing solutions for specific functional needs or specific industries, business users with Unirisx are free to create and package the product definitions and coverages or policies as they wish.

Q: What product types does Unirisx support?

A:All—Unirisx is completely product independent for maximum customization and end-to-end front and back office solutions. We are currently “live” with over 50 lines of business in the market today.

Q:How much does Unirisx cost?

A:Unirisx requires no investment in IT software, hardware or infrastructure—all you need is an internet browser. The Unirisx solution offers a flexible “pay-as-you-go” model that includes 24x7 technical and operational support for the service. This model entails low upfront funding, helps reduce capital expenditures, and enables firms to try out new products and concepts with little risk. We believe this “pay as you grow” model aligns the interest of our customers and Unirisx.

Q:Who should use Unirisx?

A:Any insurer, agent/broker, MGA or organization looking to launch new products, enter new markets or create new distribution channels faster, with more control and at a lower cost than ever before. Also, those carriers who have aged legacy applications where aggregate risk management is not practical or the operational expense of processing in a manual world is no longer an option.

Q:Who is currently using Unirisx?

A:Unirisx is currently in use world-wide with a user base in 15 countries on five continents, including UK, US, China, Hong Kong, Pakistan, Egypt, Saudi Arabia and UAE.

Our diverse client base ranges from global insurers and brokers, to regional carriers/MGA’s, underwriting syndicates, affinity groups looking to grow customer revenue and loyalty. Unirisx has established strategic partnerships with Sun Microsystems and EastNets, a bank outsourcing center in the Middle East, and a number of compatible solution providers in the processing, billing and administration areas of Policy Management.

Q:What kind of IT Infrastructure do I need to use Unirisx?

A:All you need is a web browser—no additional investment in IT hardware, software or infrastructure is necessary.

Q:How secure is Unirisx?

A:Very—Unirisx was designed from the ground up as an ultra-secure, multi-tenant SaaS application. Clients are logically isolated throughout the database and all authentication & authorization services leverage a unified security framework that integrates best-of-breed Java technologies. Unirisx is hosted at multiple, redundant, state-of-the-art collocation facilities worldwide.

Q:What operating system do I need to run Unirisx?

A:Because Unirisx is 100% browser-based, it works on any operating system that supports modern browsers such as Internet Explorer, Safari, and Firefox. This includes Windows, Mac OS, and Unix/Linux.

Q:What are the benefits of using a Software as a Service (SaaS) platform?

A:A SaaS platform offers a true internet-based service that is low cost, scalable, offers maximum ease of use and integrates with existing legacy software. The Unirisx SaaS platform offers profitable opportunities for insurers to adapt quickly to changing conditions, leverage and maximize multiple distribution channels, perform core business functions efficiently, and limit exposure to risk.

Q:What are the business benefits of using Unirisx?

A: Unirisx facilitates new product delivery in days or weeks rather than the standard months or years, allowing insurers, agents and brokers to gain critical market share for new products and customer segments. Unirisx’s fully hosted, internet-based system offers 24x7, real time accessibility with no upfront investment in additional IT hardware, software or infrastructure. Our real-time access provides a competitive advantage ensuring that our users have up-to-date information when making key business decisions regarding both sales effectiveness as well as risk management by virtually any dimension.

In addition, Unirisx is fully configurable, enabling business users to build any type of product across multiple languages and currencies to uniquely combine speed-to-market for product development with low-cost delivery.

Q:How many languages and currencies does Unirisx support?

A:Unirisx is a fully configurable solution that supports all languages and currencies.

Q:How fast can Unirisx be up and running?

A:The service is fully operational today, and users can immediately be assigned credentials to begin using the system. Since Unirisx is delivered via a “Software as a Service” model, there is no software to install. The configuration of products for distribution can be completed within days for simple products. Full implementation and training is usually completed within a few weeks. In virtually all instances, our customers have been able to create and launch their products in less than 30 days.

Q:What has the response been to the Unirisx solution?

A:Analysts and customers consistently give Unirisx excellent ratings across all areas including responsiveness, implementation (time and budget), project management, ease of use and maintenance.

According to Celent Research, Unirisx is “unique in the policy administration solution landscape in offering a fully-hosted solution that is rich in feature and function. The short implementation times matched with the high degree of insurer control in maintenance makes Unirisx an excellent solution for those trying new markets or new products,” (European Policy Administration Systems, May 2009).

Q:What kind of support does Unirisx provide?

A:Unirisx provides all the training necessary to enable the clients to be self-sufficient, with the backup of a Help Desk service for any queries or further help clients may require. Being a SaaS model, technical support for the service is covered by full Service Level Agreements.

Q:Can Unirisx integrate with legacy technologies?

A:Yes. The Unirisx architecture makes it possible to seamlessly integrate existing and legacy applications. Our integration framework links front and back office systems for workflow, underwriting, reporting and compliance and, ultimately, enhances business agility, visibility and performance.